New Client Journey | SilkPress+Treatment
Service Description
PLEASE READ: Choose your finish: straight, bumped, feathered, or curled. Final results depend on the health of your hair. Includes: Pre-shampoo treatment Gentle detangling Scalp evaluation with scrub Steamed wash Porosity identification Customized deep conditioning (protein, bond maintenance, or moisturizing) Double heat protection Blow-dry Silk press styling Detailed Haircut/Trim Relaxing, educational experience with at-home maintenance guidance
Cancellation Policy
Cancellations made 72+ hours before your appointment may be rescheduled without losing your deposit. • Cancellations made within 48 hours of your appointment will result in a fee of 50% of the scheduled service total. • Same-day cancellations or cancellations made within 24 hours of your appointment will result in a 100% charge of the scheduled service total. • No-call/no-show appointments are non-refundable and future appointments may require full payment upfront. • Deposits are non-refundable and non-transferable unless approved by management. • Clients arriving more than 15 minutes late may need to be rescheduled and a rescheduling fee may apply. Thank you for respecting my time, energy, and business. This policy allows me to continue providing a peaceful, professional experience for every client who sits in my chair.